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Tuesday, January 15, 2008

Cafe Kopi's continuing decline into suckworld

Champaign-Urbana residents as perceptive as StuporMundi may have noticed that local iconic coffee house Cafe Kopi has been on a downward spiral of service and public image in recent years: unannounced short evening hours because staff doesn't show up, bitchy little notes about clearing one's own table in order to keep costs down --- that kind of thing. Lame.

On my visit tonight I took note of an item posted on a list of "upcoming changes": evidently Kopi is "thinking about succumbing to the industry standard of putting foam on lattes." Reason given? None. If you don't want foam in your latte, then you need to order a no-foam latte.

Here's the thing: foam on a latte isn't an "industry standard"; it's a Starbucks standard, and it's intended to fill a customer's cup with more air and less latte, dig? Many old-timers (i.e., those who discovered the health benefits of latte sometime in the 20th century) will remember that a latte with foam is called "cappuccino," and that a no-foam latte is called... "latte."

What next? Will our heroes "succumb to the industry standard" of putting only two shots in a "venti"? Or the "industry standard" of nosepicking behind the cash register?

Update: I just noticed that Kopi has this slick, bitchen website that is barely informative and several years out of date. Note to management: you've been in business longer than 10 years and you no longer accept personal checks... you patchouli-reeking ne'er-do-wells....

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